SHIPPING & DELIVERY.

Free standard delivery applies to qualifying South African orders of R1,000 or more.

The applicable delivery charge will be shown at checkout.

Orders are processed after successful payment.

EFT orders will only be processed once the payment has been received and confirmed.

Please ensure that your delivery address and contact details are correct before completing your order.

Delivery times may vary depending on your location, courier capacity, weekends, public holidays and circumstances outside our control.

Where an estimated delivery timeframe is provided, it is an estimate and not a guaranteed delivery date unless expressly stated otherwise.

We will do our best to assist if a delivery is delayed.

Delays caused by courier disruptions, incorrect addresses, weather, public holidays or other circumstances outside our reasonable control may affect delivery times.

If an incorrect or incomplete address is supplied and the courier is unable to deliver, additional delivery charges may apply if the parcel needs to be redirected or re-sent.

If your parcel arrives visibly damaged, please take photographs of the parcel and its contents and contact us as soon as possible.

We will assess the issue and assist in accordance with our Returns & Refunds Policy and applicable consumer law.

Our normal online checkout is currently intended for South African orders.

If you are outside South Africa and would like to purchase from Cosmetics Club, please contact us and we will advise whether we can arrange an international order and delivery.

Email: info@cosmeticsclub.co.za

For delivery questions, contact us at info@cosmeticsclub.co.za.